Mike P Dxs

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Verified Reviewer

Trying to put money on inmates account with different debit card than one used before

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Was very pleased with customer service representative. She was very nice a very helpful. Tell her I said thank you very much.
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1 comment
Talbot Ses

You are welcome.

Aedyn Tho

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Verified Reviewer
| map-marker Richmond, Kentucky

Inmate phone

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My phone pin I accidentally put it to different county. She was very knowledgeable and fixed the problem.
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Anonymous

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Verified Buyer
| map-marker Doylestown, Pennsylvania

I deposit money to the wrong person wrong account

Inmate Sales - I deposit money to the wrong person wrong account
Inmate Sales - I deposit money to the wrong person wrong account - Image 2
Inmate Sales - I deposit money to the wrong person wrong account - Image 3
I text yesterday about me deposit money to the wrong inmate at Marshall County Jail. Why does someone just call me
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User's recommendation: ? Will someone be calling or have they removed the money from the wrong inmate and have they put the money to the right inmate at marshall county jail some one please call me to my cell phone number 256 302 ****

Rhonda S Fli

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Verified Reviewer

See if my money got to right inmate

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I wasnt familiar with how it worked. It is all good now . Pleased with it now I know how it works. Thank you
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Pros:
  • Fees are reasonable

Preferred solution: Need a little more info for newbys

Crystal S Eml

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Verified Buyer
|

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Verified Reviewer
| map-marker Decherd, Tennessee

Quality

Inmate Sales - Quality
Visitations is waste ot time and money. The connections are horrible and I spent so much money to just get cut in and out the entire time. Don't waste your money on this pathetic scam. Seriously need to talk our county jail into switching company's if they want to make money cuz this company is a joke and needs be shut down and probably won't even get my money back
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Loss:
$25
Pros:
  • Phone time
Cons:
  • Terrible visitation connection

Preferred solution: Full refund

Adam M Srj

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Verified Reviewer

Have been approved for emailing an inmate, yet I can't purchase creditsHave been approved for emailing an inmate, yet I can't purchase credits

Have been approved for emailing an inmate, yet I can't purchase credits. How can I purchase credits for aforementioned approved email
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Preferred solution: Email credits

Lesli Wvw

I cannot get inmate sales to take my ID so I can...

I cannot get inmate sales to take my ID so I can have a visit every time I take a picture if it it kicks me out to log back in again every time
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Natessa G Yyn

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Verified Reviewer

Visitation approval

I'm trying to schedule a visit with breonna young blood and it says I already been approved but then it tells me I'm waiting to be approved. I have funds on my account for visits already
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Loss:
$20

Preferred solution: To be able to set up a visit

Natessa G Yyn

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Verified Reviewer
| map-marker Bellevue, Washington

Visitation approval

I'm trying to schedule a visit with breonna youngblood and it says I've already been approved but then tells me I have to get approved to set up a visit. I already have money on there to set up a visit.
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Tonijaziana F

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Verified Reviewer

Refund

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Asking for a refund payment wasted for not even using call time for any info please call 502302**** please and thank you
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Loss:
$35

Preferred solution: Full refund

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Louisville, Kentucky

Put money on wrong account

Inmate Sales - Put money on wrong account
help to get refund to get money back due to the name of jail are similar did not mean to hit the wrong facility
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User's recommendation: pay attention when names are same

Anonymous
map-marker Redmond, Washington

Can't get visits

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Waited the whole 20 minutes and never got to visit he never showed up and they won't tell him need to see him
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Sheena C Wbf

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Verified Reviewer

Video kept ending

Had a video visit today and the service was bad on yall end kept ending and coming back on wasting minutes couldnt even video right
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Loss:
$21

Preferred solution: Full refund

Rhonda S Fli

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Verified Reviewer
| map-marker Denver, Colorado

See if my money got to right inmate

First time user I dont think it went right inmate help me find it it was for Ashley Nicole Williams Winston county al
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derek c Jxs
map-marker Wichita, Kansas

Add money to accountfor

talk to my kids take picture talk with family members about thing to keep us close so we dont lose touch
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User's recommendation: talk to my kids

Anonymous
map-marker Gary, Indiana

Additional purchases

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An extra purchase to my card out of nowhere but I did not make to m a I do not know and I'm getting billed for $25 which is crazy because I don't know anybody in Texas that's locked up and I have the information on my card the show that you all charged me 25 extra large on top of the $55 I spent
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User's recommendation: Go in person to put commissary purchase

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